Purchasing, Shipping, and Warranty Information
PURCHASING: You can send me an order via Email, FAX, regular mail, or, if you don't mind dealing with real people, you can give me a call.
PAYMENT TERMS: Most business purchases are on a "Net Terms" basis, with payment being sent after an invoice is received. Normally 30 days after. For me to set you up with a "Net" account, you will first have to convince me that I will, indeed, receive payment. Normally, this is accomplished by providing me with some information - a few references from other businesses with whom you already have credit, a contact at your bank, and some information about your company. Your accountant, or purchasing person probably already has something with this information which can be sent via FAX or Email.
SHIPPING: Depending upon where you are and what you need, I can ship via UPS, FEDEX, Common Carrier, Hot Shot Courier, Your Company Truck, or My Company Truck. Please specify your desired mode of shipment on your purchase order. Unless you specify otherwise, I will "Prepay and Add" the charges for freight and insurance to your invoice. If a "Drop Dead" delivery date applies, please make it a part of your order. And please don't ask me to ship anything larger than an envelope to a P.O. Box.
WARRANTIES AND RETURNS: All items are warranted by the manufacturer. If you have a problem with something purchased from me, I suggest you call me first. If an item needs to be shipped to me or the manufacturer for repair or replacement, get instructions and an authorization number prior to shipment, and make sure it is adequately packaged and insured.
COMMENTS: No amount of jargon, disclaimers, or legalese can cover all the circumstances that can arise between a buyer and seller, whether business is conducted on a "face to face", or a "virtual" basis. If you are not sure that an item is appropriate for your application, save us both a lot of trouble - talk to me before placing an order.